{"id":20974,"date":"2023-06-14T13:40:26","date_gmt":"2023-06-14T13:40:26","guid":{"rendered":"https:\/\/discgolfthreads.com\/?page_id=20974"},"modified":"2025-03-30T22:37:35","modified_gmt":"2025-03-30T22:37:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/discgolfthreads.com\/index.php\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1430px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h2><a href=\"https:\/\/discgolfthreads.com\/index.php\/2024-jersey-sizing-chart\/\">Sizing Chart<\/a><\/h2>\n<h2>Return Policy<\/h2>\n<p>Our refund and returns policy lasts 30 days. If 30 days have\u00a0 passed since your purchase, we can't offer you a full refund or exchange.<\/p>\n<p><!-- \/wp:post-content --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph \/--><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Non-returnable items:<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:list --><\/p>\n<ul>\n<li>Gift cards<\/li>\n<li>Personalized Jerseys<\/li>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>To complete your return, we require an order number or proof of purchase.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph \/--><\/p>\n<p><!-- wp:paragraph \/--><\/p>\n<p><!-- wp:paragraph --><\/p>\n<h2>Refunds<\/h2>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 3-5 days.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph \/--><\/p>\n<p><!-- wp:paragraph --><\/p>\n<h2>Exchanges<\/h2>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>If you need to exchange it for the same item, send us an email at support@discgolfthreads.com<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph \/--><\/p>\n<p><!-- wp:paragraph --><\/p>\n<h2>Back Order Items<\/h2>\n<h2><!-- \/wp:paragraph --><\/h2>\n<p><!-- wp:paragraph --><\/p>\n<p>Items on back order are items that are manufactured on purchase. Your order will be set to \"On Hold\" and you will receive shipping information when the item has been shipped. Please give 2-4 weeks for delivery. We are working to limit these items. Email support@discgolfthreads.com for any questions during the shipping process.<\/p>\n<h2>Vaulted Items<\/h2>\n<h2><!-- \/wp:paragraph --><\/h2>\n<p><!-- wp:paragraph --><\/p>\n<p>Items on in the vault are no longer available for purchase. There is potential for a short-term pre-sale in the future but all good things must come to an end. Sign up for our newsletter to be informed of any product changes.<\/p>\n<h2>Shipping returns<\/h2>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>To return your product, you should email <span data-sheets-value=\"\" data-sheets-userformat=\"\">support@discgolfthreads.com for shipping information.<\/span><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n<h2>Looking for a Sponsorship?<\/h2>\n<div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/forms.gle\/P6AnPMNr1neuKaQp7\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Sponsorship Application<\/span><\/a><\/div>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph \/--><\/p>\n<p><!-- wp:paragraph --><\/p>\n<h2>Need help?<\/h2>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Contact us at <span data-sheets-value=\"\" data-sheets-userformat=\"\">support@discgolfthreads.com<\/span> for questions related to refunds and returns.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-20974","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/discgolfthreads.com\/index.php\/wp-json\/wp\/v2\/pages\/20974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/discgolfthreads.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/discgolfthreads.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/discgolfthreads.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/discgolfthreads.com\/index.php\/wp-json\/wp\/v2\/comments?post=20974"}],"version-history":[{"count":13,"href":"https:\/\/discgolfthreads.com\/index.php\/wp-json\/wp\/v2\/pages\/20974\/revisions"}],"predecessor-version":[{"id":84702,"href":"https:\/\/discgolfthreads.com\/index.php\/wp-json\/wp\/v2\/pages\/20974\/revisions\/84702"}],"wp:attachment":[{"href":"https:\/\/discgolfthreads.com\/index.php\/wp-json\/wp\/v2\/media?parent=20974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}